Privacy Policy

This Privacy Policy describes how ComposerSync, LLC (“ComposerSync,” “we,” “us,” or “our”) collects, uses, stores, and shares information about you when you use our website and services at composersync.biz (the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.

If you have questions about this policy, please contact us at privacy@composersync.biz.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly when you:

• Create an account (name, email address, password)
• Upload audio files to the Service
• Subscribe to a paid plan (billing details handled by our third-party payment processor)
• Contact us for support or communicate with us by email
• Subscribe to our marketing emails or newsletters

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical information, including:

• IP address and approximate location
• Browser type and operating system
• Pages visited and features used within the Service
• Date and time of access
• Referring URLs
• Device identifiers

1.3 Audio Files and Metadata

When you upload audio files to ComposerSync, we store those files in secure cloud storage and process them using AI and machine learning technology to generate metadata. The metadata generated includes information such as genre, BPM, key, instrumentation, mood, and sync placement suggestions.

1.4 Payment Information

We use a third-party payment processor to handle all payment transactions. We do not collect, store, or have access to your credit card number, bank account information, or other sensitive financial details. Our payment processor's collection and use of your payment information is governed by their own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the Service
• Process your audio files and generate AI metadata analysis
• Process payments and manage your subscription
• Send you transactional emails such as account confirmations, receipts, and service notifications
• Send you marketing emails and newsletters about ComposerSync features, updates, and offers (you may opt out at any time)
• Respond to your support requests and inquiries
• Monitor and analyze usage and trends to improve the Service
• Detect, prevent, and address technical issues, fraud, or security breaches
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your information and may only use it to provide services on our behalf. Our current service providers include:

• Cloud storage providers (for storing your uploaded audio files)
• AI and machine learning providers (for metadata analysis)
• Payment processors (for handling subscription billing)
• Email service providers (for transactional and marketing emails)

3.2 Analytics

We use analytics tools, including Google Analytics, to help us understand how users interact with the Service. Google Analytics may collect information such as how often you visit the Service, what pages you visit, and what other sites you visited prior to visiting us. We use this information to improve the Service. Google's privacy policy is available at https://policies.google.com/privacy.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users or the public.

3.4 Business Transfers

If ComposerSync is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

4. Data Retention

We retain your personal information and uploaded files for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

AI-generated metadata associated with your files may be retained in anonymized form for service improvement purposes after account deletion.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure cloud storage, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

6.1 Account Information

You may review and update your account information at any time by logging into your account settings. You may also request deletion of your account by contacting us at privacy@composersync.biz.

6.2 Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any marketing email or by contacting us at privacy@composersync.biz. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account and the Service.

6.3 Analytics Opt-Out

You may opt out of Google Analytics data collection as described in Section 3.2 above.

6.4 Do Not Track

Some browsers offer a Do Not Track (DNT) setting. Our Service does not currently respond to DNT signals.

6.5 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us at privacy@composersync.biz.

7. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any information to them.

9. International Users

ComposerSync is operated in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Service, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ComposerSync, LLC

Email: privacy@composersync.biz

Website: https://composersync.biz

State of Incorporation: Maryland, United States

By using ComposerSync, you acknowledge that you have read and understood this Privacy Policy.